Term and Conditions

1. Our Store & Our Riders

Target Audience: Our store is built for the passionate, global motorcycle rider. Whether you’re commuting through city streets, touring across continents, or tackling mountain passes, we curate gear for those who see riding as an identity. Our collections cater to riders seeking performance, protection, and style for every season and condition.

Store Style & Product Philosophy: We operate as a specialized, rider-focused retailer. Our product selection—from versatile 4-Season gear and innovative Heated Jackets & Vests to premium Leather, durable Textile apparel, and seasonal Summer/Winter collections—is chosen with a core emphasis on performance, fit, and quality. We prioritize gear that enhances your ride and safety.

2. User Obligations and Account Responsibility

By using our site, you agree to:

• Provide accurate, current, and complete information during account creation and checkout.
• Use the website only for lawful purposes and not engage in any fraudulent activity.
• Maintain the confidentiality of your account credentials.
• Be responsible for all activities that occur under your account.
• Ensure your shipping address is within our serviced regions (global shipping excluding some remote areas and specific regions in Asia).

3. Products and Services Description

Product Information: We strive to display product colors, features, specifications, and details as accurately as possible. However, slight variations may occur. Product availability is not guaranteed until your order is confirmed.

Service Scope: We provide an online platform to purchase motorcycle gear, process orders from our facility in Las Vegas, NV, and ship globally where services are available. We offer customer support via email for pre- and post-purchase inquiries.

4. Ordering and Payment Terms

a. Order Process:

Placing an order constitutes an offer to purchase. We reserve the right to accept or decline any order for any reason, including limitations on quantities, inaccuracies in product information, or issues identified by our fraud prevention protocols.

b. Pricing:

All prices are listed in US Dollars (USD). We reserve the right to adjust prices at any time, but changes will not affect confirmed orders.

c. Payment Methods:

We accept secure payments via: Visa, MasterCard, JCB, and PayPal. Your payment is processed at the time of order confirmation. By providing payment information, you represent that you are authorized to use the chosen method.

d. Shipping:

• Processing: All orders are processed within 1-2 business days from our Las Vegas facility.
• Methods & Costs:
  • Standard Shipping ($12.95): Via DHL or FedEx. Estimated delivery 10-15 business days after dispatch.
  • Free Shipping: Via EMS for orders over $50. Estimated delivery 15-25 business days after dispatch.
• Delivery Estimates: Provided times are estimates. Delays may occur due to customs, holidays, or carrier issues. You will receive tracking information upon shipment.
• Shipping Restrictions: We ship globally but cannot ship to some remote areas and specific regions in Asia.

5. Returns, Exchanges, and Refunds

Our policy is designed to be straightforward and rider-focused. For full details, please see our dedicated Shipping & Returns page. Key terms include:

• Return Window: 15 days from the date you receive your item.
• Condition: Items must be unworn, unwashed, in original packaging with all tags attached, and in resalable condition.
• Process: Contact [email protected] within 15 days to initiate a request and obtain an RMA number. Returns without an RMA will not be accepted.
• Return Shipping: The customer is responsible for return shipping costs unless the return is due to our error (e.g., wrong or defective item).
• Non-Returnable Items: For safety and hygiene, certain items cannot be returned if tried on with contaminants, show wear, are altered, or lack original packaging/tags. This is especially critical for our Leather collection and gear like Heated Vests.
• Refunds: Issued to the original payment method within 5-10 business days after approval. Original shipping fees are non-refundable.
• Exchanges: Treated as a return and new purchase. For speed, we often recommend placing a new order for the desired item.

6. Intellectual Property

All content on this website, including text, graphics, logos, images, and software, is the property of Motorcycle Tops Store or its content suppliers and is protected by international copyright and intellectual property laws. You may not reproduce, distribute, or create derivative works without our express written permission.

7. Limitation of Liability

Motorcycle Tops Store shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of, or inability to use, the website or our products. Our total liability for any claim arising from your purchase shall not exceed the total amount you paid for the product(s) in question.

Rider Responsibility: Motorcycle riding is an inherently risky activity. Our gear is designed for protection, but we do not guarantee absolute safety or prevention of injury. It is the rider’s responsibility to wear appropriate gear for their specific conditions and ride within their limits.

8. Governing Law and Dispute Resolution

These Terms and Conditions shall be governed by and construed in accordance with the laws of the State of Nevada, USA, without regard to its conflict of law provisions. Any disputes shall be resolved in the competent courts located in Clark County, Nevada.

9. Changes to Terms

We reserve the right to update or modify these Terms and Conditions at any time. Changes will be posted on this page with an updated “Last Updated” date. Your continued use of the site after changes constitutes acceptance of the new terms.