Privacy Policy

At Motorcycle Tops Store, we believe your focus should be on the open road, not on worrying about your personal data. Just as we carefully select premium riding gear from REV’IT!, Dainese, and Klim, we approach your privacy with the same seriousness and precision. This Privacy Policy explains how we collect, use, protect, and share information when you visit motorcycletops.com or make a purchase from our global community of riders.

1. Information We Collect

We collect information that helps us provide you with a seamless, secure shopping experience tailored for riders worldwide:

Information You Provide Directly:

• Order Information: Name, billing and shipping addresses, email address, phone number, and payment details (processed securely through our payment gateways).
• Account Information: If you create an account, we store your login credentials and preferences.
• Communication Data: Correspondence with our support team at [email protected].
• Product Preferences: Your browsing and purchase history across our collections (4 Season, Heated Jackets & Vests, Leather, Riding Shirts, Summer, Textile, Winter).

Information Collected Automatically:

• Device & Browser Data: IP address, browser type, operating system, and device information.
• Usage Data: Pages visited, time spent on site, referral URLs, and interaction with site features.
• Location Data: General geographic location (country/region level) to provide appropriate shipping options and currency display.

2. How We Use Your Information

We use your data with the same reliability you expect from your riding gear:

• To Process Orders: To fulfill purchases, process payments (via Visa, MasterCard, JCB, or PayPal), and ship your gear globally from our Las Vegas facility.
• To Communicate: To send order confirmations, shipping updates, and respond to your inquiries.
• To Improve Your Experience: To personalize site content, recommend gear suited to your riding style (commuting, canyon carving, or cross-continent adventure), and streamline our checkout process.
• For Security: To detect and prevent fraud, unauthorized transactions, and ensure the security of our systems.
• For Legal Compliance: To comply with applicable laws, regulations, and payment processing requirements.

3. Data Sharing and Disclosure

We treat your data with the vigilance of selecting armored riding jackets. We do not sell your personal information. We share data only as necessary:

• Service Providers: Trusted partners who help us operate our store (payment processors like PayPal, shipping carriers, IT security providers). These partners are contractually bound to protect your data.
• Legal Requirements: If required by law, regulation, or legal process.
• Business Transfers: In connection with a merger, sale, or acquisition of all or part of our business.

Our global shipping means data may be transferred to countries outside your residence, but we ensure such transfers comply with applicable data protection laws.

4. Data Storage and Security

We apply military-grade security principles to your data:

• Encryption: We use industry-standard SSL (HTTPS) encryption throughout your session, especially during checkout.
• PCI-DSS Compliance: Our payment processing adheres to the Payment Card Industry Data Security Standards.
• Data Minimization: We only store data as long as necessary to fulfill orders, comply with legal obligations (like tax records), or support our 15-day return policy.
• Secure Storage: Sensitive payment information is tokenized and never stored on our servers. Data is stored on secure, access-controlled servers.

5. Your Rights and Choices

You have control over your personal information, consistent with applicable laws (such as GDPR for EU riders, CCPA for California riders, etc.):

• Access & Correction: You can request access to or correction of your personal data.
• Deletion: You can request deletion of your personal data, subject to legal retention requirements.
• Opt-Out: You can opt-out of marketing communications by clicking “unsubscribe” in any email.
• Data Portability: You may request a copy of your data in a structured, machine-readable format.
• Restrict Processing: You can object to or restrict certain processing of your data.

To exercise these rights, contact us at [email protected]. We will respond within the timeframe required by law.

6. Cookies and Tracking Technologies

Our site uses cookies and similar technologies to ensure a smooth, fast ride on our website:

• Essential Cookies: Required for site functionality, like maintaining your shopping cart and secure checkout process.
• Performance Cookies: Help us understand how riders use our site (e.g., which gear collections are most viewed) so we can improve performance.
• Preferences Cookies: Remember your settings, like currency preference or region.

You can manage cookie preferences through your browser settings. Note that disabling some cookies may affect site functionality, particularly the checkout process.

7. International Data Transfers

We ship gear globally (excluding parts of Asia and select remote regions) and our operations are based in the United States. Your data may be transferred to and processed in the US or other countries. We ensure appropriate safeguards are in place for such transfers as required by law.

8. Children’s Privacy

Our gear and website are not intended for children under 16. We do not knowingly collect personal information from children.

9. Changes to This Policy

The road evolves, and so might this policy. We will post any changes here with an updated “Last Updated” date. Significant changes will be communicated to you via email or a notice on our website.