Hey Riders! Whether you’re gearing up for your daily commute, a weekend canyon run, or a cross-continent adventure, we’re here to help. Below you’ll find answers to the most common questions about our premium gear, global delivery, and rider-focused services.

🌍 Orders & Global Delivery

Where do you ship, and are there any restrictions?
We ship globally to riders worldwide! However, due to current logistics constraints, we are unable to ship to parts of Asia and select remote regions. Our network is built for reliability, ensuring your gear arrives as ready as you are for the open road.
Global Delivery Shipping Restrictions
What are my shipping options and costs?
We offer two clear, rider-friendly options:

1. FAST & TRACKED Standard Shipping
Carriers: DHL or FedEx
Cost: Flat rate of $12.95
Timeline: 10-15 days after dispatch
Perfect for: Upcoming rides or seasonal gear needs

2. ECONOMICAL & FREE Shipping
Carrier: EMS (Economy Mail Service)
Cost: FREE on all orders over $50
Timeline: 15-25 days after dispatch
Perfect for: Planned purchases and value-maximizing riders
Shipping Options Free Shipping Delivery Time
How long does order processing take?
Once your payment is confirmed, our team springs into action! Order processing takes 1-2 business days. We carefully pick, pack, and prepare your curated gear at our facility in Las Vegas before handing it to our carrier partners.
Order Processing Timeline

🛡️ Products & Gear

What brands and types of gear do you carry?
We curate top-tier, protection-first gear from renowned brands like REV’IT!, Dainese, and Klim. Our collections are designed for every riding condition and style:

Seasonal: Summer, Winter, and 4-Season gear
Specialized: Heated Jackets & Vests, Leather, Riding Shirts, Textile
Every product is selected for its craftsmanship, safety, and versatility—whether you’re a daily commuter, weekend warrior, or adventure tourer.
Brands Product Range Premium Gear
How do you ensure product quality and value?
Our direct-deal model saves you 20-40% on premium brands without compromising quality. Each piece is chosen for its rider-focused design and durability. We stand behind every jacket, vest, and shirt that leaves our warehouse—your investment in performance and protection is guaranteed.
Quality Discounts Value

🔁 Returns & Exchanges

What is your return policy?
We want you to ride with complete confidence. If anything isn’t perfect, you have 15 days from the receipt of your order to initiate a return. Please contact our team at [email protected] with your order number, and we’ll guide you through the simple process.
Return Policy 15-Day Return
Are there any conditions for returns?
Returned items must be in unused, original condition with all tags and packaging intact. We recommend checking gear fit and finish upon delivery to ensure it meets your expectations for the road ahead.
Return Conditions Unused Items

💳 Payments & Security

What payment methods do you accept?
We accept all major rider-preferred payment methods: Visa, MasterCard, JCB, and PayPal. Our checkout is secure, simple, and designed to get you back to planning your ride, not fussing with forms.
Payment Methods Secure Checkout
Is my payment information secure?
Absolutely. We use industry-standard encryption and trusted payment processors to ensure your financial details are protected. Ride easy knowing your transaction is as secure as your gear.
Security Encryption

📦 Tracking & Delivery Support

How do I track my order?
The moment your order leaves our Las Vegas facility, you’ll receive a shipment confirmation email with your tracking number. Use this number on the carrier’s website (DHL, FedEx, or EMS) to follow your gear’s journey right to your doorstep.
Order Tracking Tracking Number
What if I’m not home for delivery?
Our carrier partners require someone available to receive the package at your provided address. Please ensure your delivery details are accurate to avoid delays. For specific carrier instructions, refer to the tracking information provided.
Delivery Instructions Package Receipt

Still Have Questions? We’re Here to Help.

Our small but dedicated rider-support team is ready to assist. For the fastest service regarding orders, shipping, or gear advice, contact us:

Email: [email protected]
Address: Motorcycle Tops Store, 1790 Hickory Ridge Drive, Las Vegas, US 89101

Please have your order number ready when contacting us.

Ride Safe. Gear Up. Explore the Road.